Hi Folks:
I love my Moto X 2014. However, when my wife calls me from her Moto X 2014 I can hardly hear what she says sometimes. Here voice gets lowered/amplified dynamically depending on how she holds the phone. It seems that noise cancellation is somehow considering her voice background noise and clips it out. She has the same issue when using my phone (on the same carrier), so it's not the network/the specific handset. Has anyone else experienced this? Are there known solutions to the issue? Morotorla blames third-party apps and/or the network, but we have experienced this on both phones out of the box on KitKat and Lollipop.
All the best,
Jeroen Claes
I love my Moto X 2014. However, when my wife calls me from her Moto X 2014 I can hardly hear what she says sometimes. Here voice gets lowered/amplified dynamically depending on how she holds the phone. It seems that noise cancellation is somehow considering her voice background noise and clips it out. She has the same issue when using my phone (on the same carrier), so it's not the network/the specific handset. Has anyone else experienced this? Are there known solutions to the issue? Morotorla blames third-party apps and/or the network, but we have experienced this on both phones out of the box on KitKat and Lollipop.
All the best,
Jeroen Claes
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