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lundi 11 avril 2016

Thought my Note 5 died this morning, 4 hours later got it working again

First thing this morning, my Note 5 was working fine. Used the navigation to get to the house I was working at today, as well as simultaneously using Autoguard dash cam app. I got to the job, exited the navigation and Autoguard, got out of my van, holstered the phone.

About 15 minutes later, I try to use my phone to take some pictures, but nothing would happen. Black screen. Couldn't restart by holding the power button. Tried getting into both recovery and download modes. Plugged in the phone to see if it would charge. I was getting absolutely nothing. It was like my device had just up and died. I just kept wondering, could the board have been fried or maybe the battery shorted?

I was dreading the thought of seeing if warranty would cover the device, even after having it for only 5 months. I've been screwed before by the insurance and warranty service on other phones. Making me pay the deductible for a new device, and them claiming that there was water damage, showing me the "damage", when it's obviously a fried board and the moisture sticker isn't activated.

But anyway, lunch time rolls around. I go sit in my van, start pressing the buttons again. Still no restart, still no recovery, but then I try download mode, and viola. Device got into download mode. I canceled out, and the device rebooted normally. I was at 100% power when I got to the job site, and after roughly 4 hours later of it being unresponsive brought it down to 60%.

My mind was put at ease. Charged up normally afterward. The rest of the afternoon there were no more hiccups. Has anyone else ever had something like this happen?


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