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mercredi 4 mars 2015

[Q] dual sim poor 4g speeds

Hi,



I have a dual sim Honor 6 that has been imported from China.



I bought the phone for this set up - 4g data card in sim 1 for data only (can get 90 days 6gb for £15.00) and a cheap 3g card in slot 2 for calls and messages at £3.75 a month. total outlay for 4g, calls and messages = £8.75 a month which suits my needs very well.



I got my data card yesterday and registered it with the provider.



This is the problem I have - neither of my sims works well at all in slot 2 for data - speeds of 0.12Mbps on each card at best.

When I have each sim individually in slot 1 without the other card present I get 50Mbps on the 4g data card and 13Mbps on my 3g card.



When I then introduce my 3g card into slot 2 to sit along side the 4g data card that is in slot one the 4g speed drops from 50Mbps down to 4Mbps.



Clearly, what I would like is to get 50Mbps and take texts and calls on my 3g card and I am stumped as to why this is not happening :(



Has anyone had a similar experience or even not and have the knowledge of how to fix this problem?



I've contacted Honor UK and they politely said that they can't/won't help as it is a Chinese import. My data and telephony providers have no idea and suggest that there is an issue with the phone.



Cheers



Nigel





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