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vendredi 27 mars 2015

[Q] Graphical glitching and static

My friend smashed the screen on his nexus 5 and gave it to some shady repair shop. They replaced his screen (with a white one, on a black phone btw, now it has a white dot on top) and he paid a lot of money for it, but now his display won't work, so he gave it to me to fix, as I have some experience with fixing phones and he has no money left. The repair shop refused to take it back and he doesn't want to start a legal battle. As far as I've tested, the phone shows three behaviours. The first is that the phone boots normally, but without displaying anything. I can still hear it getting notifications and can connect it to a computer, it's just not displaying anything. The second behaviour is identical to the first, except instead of a black screen the phone shows colorful static which seems to correspond to screen-on time (when I lock the phone it goes black and vice versa). The third behaviour, which is the weirdest, is that the display works, but everything displayed is glitching. The google logo maybe has the top 20% moved down a bit, the boot animation may be choppy or distorted, the recovery menu may be divided into blocks which are moved around a bit. In this 'mode', I have never gotten it past the boot animation. The reason I wrote 'may' is because it's different every time, but eventually it always just goes black and stops responding until i disconnect and reconnect the battery.

I opened the phone and fiddled with the connectors a bit and found out that pressing the usb board connector to the mainboard seems to cause the phone to switch between these behaviours. I took a small piece of paper, folded it over a few times and put it on top of the connector and then screwed the cover back on to hold the connector firmly in place. That seemed to put the phone into constant behaviour 3 (graphical glitching).

What could be the problem? I know that the static indicates that the usb board or more probably its connector is faulty, but I'm more concerned about the glitching. It seems to me that the graphical processor is malfunctioning, but I have very little knowledge about graphical processing and displaying so I really don't know. Any help would be greatly appreciated.





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