Hello, I recently bought a brand new Xperia Z3 Compact in December of 2014. Last week I accidentally kneeled on it while it was in my pocket and this created a purple blotch on my screen. I contacted Sony for a repair but they said because I have unlocked the boot-loader they will not even evaluate it for a repair. I figured that I had voided my warranty but sony would atleast repair it at cost? Apparently not, their customer service is beyond pathetic. I have insurance that does cover accidental hardware issues so I wasn't worried. I was wondering if anyone had any ideas on how to get it fixed since Sony will not, I have tried fixing phones like this before only making things worse so I wouldn't trust myself for the repair anyways. Should I call my insurance company and see what can be done? Im having trouble finding a third party that will repair my phone in the U.S. The phone still works fine, its just annoying and Id rather it be fixed since its fairly new. Any suggestions would be appreciated. Im not sure if calling the insurance company yet and explaining to them what happened is appropriate yet.
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